Questions, clearly answered
Product, sizing, care and order information for VARUNIQOK® fashion jewelry.
Product & Materials
What materials are used?
Materials vary by design and are listed on each product page. They may include polished brass, stainless steel, gold-tone finishes, cubic zirconia, crystal glass, opal-effect elements and pearl-like accents.
Are the colored stones natural gemstones?
No, unless a product page explicitly states otherwise. Clear and colored accents are described by their actual material, such as crystal glass or cubic zirconia.
Will each piece look exactly like the photographs?
The structure, metal tone and stone placement correspond to the product shown. Lighting, screen settings and normal production variation can slightly affect perceived color.
Sizing
How do I choose a size?
Use the dimensions and variant guide on the individual product page. For rings, cuffs, chains and bracelets, compare the listed measurement with a piece you already wear.
What if I am between sizes?
Contact service@varuniqok.com with the product name and your relevant measurement before ordering.
Jewelry Care
How should I care for my jewelry?
Keep pieces dry, remove them before bathing, swimming, sleeping or exercise, and avoid perfume, lotion and household cleaners. Wipe gently with a soft dry cloth and store pieces separately.
Orders
Can I change or cancel an order?
Email Customer Care promptly with your order number and checkout email. Orders can enter processing quickly, so a change or cancellation cannot be guaranteed.
How do I get help with an order?
Email service@varuniqok.com and include your order number and the email used at checkout.
Shipping
How long will processing and delivery take?
Processing time: NEEDS BUSINESS CONFIRMATION. Estimated delivery time: NEEDS BUSINESS CONFIRMATION. Available services and any estimates shown at checkout are destination-specific and are not guaranteed delivery dates.
Will I receive tracking?
When tracking is available, it is sent after dispatch. Carrier scans may take time to appear.
Returns
What is the return window?
NEEDS BUSINESS CONFIRMATION. Contact Customer Care before sending anything back. Do not mail a return to the registered office unless instructed.
When will a refund appear?
Store inspection and refund-processing time: NEEDS BUSINESS CONFIRMATION. After a refund is issued, the bank or payment provider controls when the credit appears.
Gifts
Is VARUNIQOK® jewelry suitable for gifting?
Yes. Product pages describe each design, fit and materials to help you select an appropriate piece. Gift packaging contents and any gift-message options are shown where available and should not be assumed unless displayed at checkout.