Returns & refunds
Contact Customer Care before sending any item so your request can be reviewed and the correct return instructions can be provided.
Return Window
The number of days allowed to request a return has not been verified.
Eligibility & Item Condition
Subject to applicable law and the confirmed return window, an eligible item should be unworn, unused, unaltered and free from fragrance, cosmetic residue or damage. It should include its original jewelry packaging and all components supplied with it.
Non-returnable Items
The final list of non-returnable items has not been confirmed. Items that have been worn, altered, damaged after delivery or returned incomplete may be ineligible, except where mandatory consumer rights apply.
Earrings & Hygiene Restrictions
Whether opened or tried-on earrings and other hygiene-sensitive items are excluded from change-of-mind returns must be confirmed before a fixed rule is published.
How to Start a Return
- Email service@varuniqok.com.
- Provide the order number, checkout email, item name and reason for the request.
- Wait for approval and return instructions before mailing anything.
- Use the instructed service and retain proof of shipment where requested.
Return Address
No public return address is provided. The correct address, if a return is approved, will be supplied by Customer Care.
Please do not send returns to the registered office unless instructed by Customer Care.
Return Shipping Cost
Responsibility for return shipping on change-of-mind requests has not been verified. For damaged, defective or incorrect items, contact Customer Care before incurring any return cost.
Damaged, Defective or Incorrect Items
Contact us promptly after delivery. Include clear photographs of the item, outer packaging and shipping label, and retain all packaging until the next step is confirmed.
Refund Processing
Returned items are inspected before a refund is approved. Approved refunds are issued to the original payment method.
After issuance, the bank or payment provider controls when the credit appears.
Original Shipping Fees
Treatment of original delivery charges has not been verified. Mandatory consumer rights remain unaffected.